Privacy Policy

1. Introduction

Aeris Aerial is committed to protecting your privacy and handling personal data responsibly. This policy outlines what information we collect, why, and how it is used, stored and protected.

2. What Information We Collect

• Contact information

• Booking details and correspondence

• Project information

• Payment records

• Website analytics (anonymised)

We may unintentionally capture images of individuals during drone operations. This material is processed only for the purpose of delivering your project.

3. How We Use Your Information

We use data to:

• Provide and manage services

• Process payments

• Maintain records for tax and legal requirements

• Communicate about your project

• Respond to enquiries and support requests

Data is held for up to 7 years for legal/compliance reasons.

4. Legal Basis for Processing

We process data on the basis of:

• Contract (to deliver your project)

• Legitimate interest (running our business)

• Legal obligation (record‑keeping)

• Consent (for optional marketing emails)

5. Marketing Communications

You will only receive marketing emails if you have opted in.
You may unsubscribe at any time.

6. Data Security

We follow industry best practice, including firewall protection, secure devices, malware protection and regular updates.

7. Sharing Your Data

We only share data with:

• Email and cloud hosting providers

• Payment processors

• Regulatory bodies if required by law

8. International Transfers

If data is transferred outside the UK, it will be protected using UK GDPR‑approved safeguards.

9. Your Rights

You have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict or object to processing

• Data portability (where applicable)

10. Contact

For privacy queries or requests, contact:
contact@aerissaerial.co.uk

You may also raise concerns with the Information Commissioner’s Office (ICO).